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Wolfforth, TX
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Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

Important Announcements

Your billing address entered during payment must match the billing address on file with your credit or debit card exactly. This is not limited to just zip codes. The system compares every character, so even small differences that most people would consider the same address can cause the payment to be declined.

For example:
999 5TH St. and 999 5Th Street may look like the same address, but the payment processor recognizes them as different.

Your ZIP code must also match exactly. If your card issuer has 79382 on file, entering a previous or different ZIP code—even if you've lived there before—can cause the transaction to be declined.

Please check your billing address for your card on file to ensure there are no issues with future payments. Thank you!